Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 3-7 business days. Please note that orders are not shipped or delivered on weekends or holidays.

Address Accuracy:
Customers are responsible for entering their shipping address accurately at checkout. Once an item has shipped, we are unable to make any changes to the address. Please note that we cannot issue refunds or replacement orders for items sent to incorrectly entered addresses—no exceptions.

Shipping Rates:
We offer a variety of shipping options. Rates are calculated at checkout based on your location and the weight of your order.

Delivery Times:
Estimated delivery times are provided at checkout based on your location and selected shipping option. Please be aware that delivery times may vary due to unforeseen circumstances, such as weather delays or carrier issues.

International Shipping:
For international shipping inquiries, please contact us at hello@easeessentials.co. Please note that you are responsible for any customs duties, taxes, or additional fees that may apply.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment.

Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us at hello@easeessentials.co. We will work with you to resolve the issue.

Returns and Exchanges:
For information on our return and exchange policy, please refer to: https://www.easeessentials.co/policies/refund-policy